Domestic Consumer Service Charges & Maintenance Rates
| Sr. No. | Description | Unit | Charges | Remarks |
|---|---|---|---|---|
| 1 | PNG Price for Domestic Consumers | SCM | ₹51 | Included taxes |
| 2 | Rubber Hose Pipe 1.00 Mtr. | 1 Unit | ₹250 | - |
| 3 | Rubber Hose Pipe 1.50 Mtr. | 1 Unit | ₹250 | - |
| 4 | Flame Problem | Per Burner | ₹100 | - |
| 5 | Re-Conversion | Per Burner | ₹100 | - |
| 6 | Temporary Disconnection | 1 | ₹1,000 | - |
| 7 | Temporary Disconnection (Renovation) | - | ₹1,500 | - |
| 8 | Reconnection after Temporary Disconnection | - | ₹250 | - |
| 9 | Re-Installation (GI Pipe/Copper Pipe) | 1 Mtr | ₹350 | - |
| 10 | Permanent Disconnection | - | ₹1,200 | Tax Extra |
| 11 | Meter Replacement | 1 | ₹1,200 | If damaged/misplaced by customer: ₹1,000 penalty. Prepaid meter price: ₹4,500. Additional fittings: ₹462. |
| 12 | Modification | - | ₹1,500 | Service charge ₹1,500 per connection. 1/2" piping ₹480/mtr. Appliance Valve/RIV ₹450 each. |
| 13 | Visiting Charges | - | - | - |
| 14 | Transfer of PNG User Name | - | ₹500 + GST | 18% GST applicable |
| 15 | Meter Running Issue (Running Fast) | - | ₹600 Penalty | No charges if meter found faulty. |
| 16 | Emergency Call - Leakage Related Issues | 1 | Free | - |
| 17 | No Gas Supply | 1 | Free | - |
| 18 | Replace / Install New Isolation / Appliance Valve 1/2" | 1 | ₹450 | Appliance Valve ₹450 & Isolation Valve ₹450 |
| 19 | Flexible Hose Pipe (Anaconda) | 1 | ₹450 | After 1 year from PNG commissioning date |
| 20 | Domestic Pressure Regulator (0.21 mbar) | 1 | ₹695 | Replacement ₹695 each. Damage penalty ₹500. Additional fittings ₹374. |
| 21 | Reconnection after Permanent Disconnection | - | ₹750 | As per new registration |
| 22 | Extra GI Rate | - | ₹450 - ₹480 | ₹450 for 1/2" & ₹480 for 3/4" |
